Please add the ability to configure a friendly name for each Imprivata appliance and display it alongside the FQDN in the IAFI Appliance tooltip.
In high availability environments, Service Desk staff need to identify which appliance an endpoint is currently connected to. Reading a full FQDN over the phone can be difficult for users and lead to errors.
A clear label such as Primary, Azure or DEV, which automatically updates when the endpoint connects to another appliance, would make troubleshooting easier and help support teams confirm failover behaviour.